SHIPPING AND RETURNS

SHIPPING METHOD

I charge a flat rate of $6 + $2 per item for all orders and do my best to ship in used or recycled boxes when possible.

All orders are shipped via USPS from Austin, Texas within 3-5 business days of receiving your order.

If you live in Austin and would like to avoid shipping costs and materials, you are welcome to arrange to pick up.

For shipping outside of the U.S., please email me.

Texas charges 8.25% sales tax on goods and shipping.

RETURNS/EXCHANGES

I do not accept returns or exchanges. However, if a wrong or damaged item is shipped to you, due to a mistake on my part, please notify me within 5 days from the day you receive your package and I'll make it right.

Due to third-party donations, refunds are not available on any Good Goods items.

TERMS AND PRIVACY

These terms and conditions constitute a binding contract between you and ecopop, d.b.a. Chad Rea ("Chad Rea", "we" or "us"), and will apply to all offers made by Chad Rea, all orders placed by you and all agreements concluded between us related to your purchase, and Chad Rea's sale and shipment of products.

PAYMENT/BILLING

Visa, MasterCard, Discover, American Express, and PayPal are accepted through Stripe. Apple Pay is also accepted.

Upon placing your order with Chad Rea, we will authorize the amount of your purchase plus any shipping fees to the credit card you provided during checkout.

The charge will be listed on your credit card bill as: ecopop.

We are committed to safeguarding the privacy of our customers’ personal data. We use your email address and occasionally your telephone number exclusively to communicate with you regarding your order. We will never distribute your personal information to other companies for any reason.

We follow generally accepted industry standards to protect the personal information submitted to us from unauthorized access or disclosure, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We assume no liability for any disclosure of data due to errors in transmission, unauthorized third party access or other acts of third parties, or other acts or omissions.

The products are intended for users ages 18 and older. Accordingly, we will not knowingly collect or use any personal information from persons that we know to be under the age of 18. In addition, we will delete any information in our database that we know originates from a child under the age of 18.

SECURITY POLICY

The security of your personal information is important to us. Squarespace's Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

WARRANTIES

All products are offered and sold AS IS. CHAD REA AND ITS AFFILIATES HEREBY EXPRESSLY DISCLAIM ALL WARRANTIES EITHER EXPRESS OR IMPLIED, RELATED TO PRODUCTS OFFERED OR SOLD BY CHAD REA, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT.

LIMITATION OF LIABILITY

IN NO EVENT WILL CHAD REA OR ITS AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AGENTS, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES THAT RESULT FROM PRODUCTS YOU PURCHASE. THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF CHAD REA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, CHAD REA’S LIABILITY IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW. YOU AGREE THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCTS OR SERVICES, NEITHER ECOPOP NOR ITS AFFILIATES ARE LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE DOLLAR AMOUNT YOU PAID FOR THE PRODUCT(S) GIVING RISE TO THE CLAIM.

Chad Rea will not be responsible for any delays in delivery which result from any circumstances beyond its control, including without limitation, product unavailability, carrier delays, delays due to fire, severe weather conditions, failure of power, labor problems, acts of war, terrorism, general insurrection, acts of God or acts of any government or agency.

APPLICABLE LAW

The offers by Chad Rea, your orders, and the agreements between us for the delivery of our services and products are subject to the laws of the Texas. The state or federal courts located in Texas will have exclusive jurisdiction to settle any dispute between us in relation to our products or services.